Security

Data Security

Our Privacy Policy are acquainted with the importance of data privacy. Your personal information and contact details will not be used for any other purposes than those mentioned. Maximum securities given to protect the identities and privacy of all our clients, and full confidentiality is guaranteed.

We apt security measures in both software and physical storage to guard against unauthorized access or alteration, disclosure or destruction of your valuable data and personal information.

All data are stored in secured files and dedicated folders in our servers along with write protected from users.  An hourly backup of data from the server is automated. All removable storage devices are disabled for data security.

Even outgoing mails and attachments are regularly screend by our system and administration department. We will not sell, disclose, or make public of client information under any situation. All our higher authorities having access to your information bind on confidentiality agreements with us.

Our security and privacy policies guarantee the security of health information like patient details. Our security levels meet all the HIPAA regulations which are related to Electronic Transmission of Patient Information. HIPAA regulation presents a challenge to the health care industries and to the customers. It is created for reforming the health care. Authentication and encryption is applied to all data transfers in order to meet the terms of HIPAA security standards.

Delivering certainty and security for your data

We are the leading data entry company and has ever emphasized the significance of giving secure data solutions to clients. As part of our data security policy, we have equipped fail-safe backup system in force. Furthermore a business continuity plan make sure the safety and confidentiality of the customer’s data.

We protect your data securely with quick file, folder, and email encryption. It can be used to encrypt any data comprising personal files, corporate information, confidential records as well as email attachments.

We strictly controls access to data by authorized personnel only. The client’s original source documents are NEVER distributed to data entry operators. As an added security measure, when privacy arrangements are demanded, we can digitally break the source document into multiple TIF images, providing various segments of the document to various groups of data entry operators. Thus, any data entry operator would never have complete access to the whole content of a document. Source documents can be returned, stored securely, or destroyed according to the client’s instruction.

Our data-entry staff are convinced to sign a non-disclosure agreement. We give staff training regarding confidentiality and security procedures.

All member in the data entry team performs in a supervisory or managerial capacity, and is responsible for the data saved in the designated system.

Backup and recovery proceedings:

  • Facilities for normal backup of data saved in the system.
  • Storage of backup media at a location remote from the processing center.
  • Approved disaster recovery plan written and implemented to cover situations where hardware and/or software cannot run in its normal environment.
  • Once your information in our hand, our servers sit behind an electronic firewall so that your private information is available only to authorized computers.

If you are in need of secure data entry services please get in touch.

HIPAA Compliance for Medical Data Entry

Our HIPAA privacy officer facilitates and manages the HIPAA and information security needs of our organization and for our clients. He is responsible for developing and maintaining effective educational programs for training the internal and external clients which requires HIPAA compliance. We provide the HIPAA compliance requirements like limiting the access to the application by User ID and password, Role – based access, Context – based access, user based access, Auto log off from the application if no activity is performed for certain time, Auto logging to provide an adequate report within the application for the last 12 months if the patient detail is accessed, modified or deleted, User authentication by providing encrypted password and personal identification number.

Benefits of HIPAA compliance

  • Avoids fines and criminal penalties
  • Customer and industry confidence
  • Increased efficiency
  • Streamlined process work flow
  • Public exposure risk is low
  • Increased data efficiency

Security Management System

Our management system which runs on our firewall protected server manages all the dictations, transcriptions, EMR. The data communication between our secured server and your computer is encrypted by this management system. Thus the interception of data is not possible while it is transferred from our server to your computer. Moreover our servers contain a virus protection program provided with an online update and backup emergency power supply. Password authentication is provided to access any data from our servers and the documents are transferred to your computer by 128 SSL or 256 AES encryption.

Data Integrity

Our entire services are processed in our office and we don’t make use of any sub contractors. So your confidential information will not leave our office. In order to open your dictation or transcription document you should first download it in to your computer. Downloaded document will be zipped with your password which is in your system. You can then open your document by providing the password. This secures your document from exploitation by others. Our administrative procedures protect data integrity, document availability, and patient data confidentiality. Regular technical evaluations are carried out to make sure that all our systems meet the security requirements. All of our staffs who handle any authorized information have signed the privacy agreements.

We have provided our staffs with security, privacy, and confidentiality awareness training. Our conformity resolution is based on sound business practices that meets and exceeds HIPAA.

We pursue a data security standard for operating its own and customer data security and privacy in accordance with ISO 17799.

The data security consists of the following elements

Business Continuity Planning- Disaster recovery & prevention

  • System Access Control
  • Operational system security
  • Physical and Environmental
  • Security Compliance
  • Personnel Security
  • Security Organization
  • Computer & Network Management
  • Asset Classification and Control
  • Security Policy